IT Outsourcing in Houston, Texas

Houston IT Outsourcing Services

Leverage 350+ Years of Combined Expertise Through IT Outsourcing in Houston

Why choose Gravity Systems for IT Outsourcing?

Outsource your IT without the fear of vendor lock-ins because we offer flexible month-to-month contracts.
Get daily, weekly, and/or monthly onsite support so you can talk to us directly and we can give your hardware assets a health check.
Protect your IT systems and data using 256-bit encryption, the same level that the government uses for top-secret information.
Hear back from one of our reliable IT support technicians in as little as 19.4 seconds on average when you call for assistance
Start with a free IT consultation, no strings attached, to see if our outsourced IT services are right for you.

Gravity Systems has been handling our IT issues since 2009! The Gravity Team is extremely knowledgeable. They have taken us from two employees to twenty; handling all the growth in between. Gravity treats us like their only client when in fact, we are only a very small client of theirs. The personal customer service they provide is consistently excellent!

Tammy Green Accounting Manager - Kristynik Hardwood Flooring, Inc. Austin, Texas

"very knowledgeable" "Gravity Systems has exceeded all of our expectations. They are very knowledgeable in the field of computers. Before Gravity Systems, we used a local competitor who would just fix the problem. Gravity Systems will not only fix the problem but they will also play devil's advocate to fix potential problems. Their work is A++. Highly recommend.”

Matt Jackson The James Street Group

"the most cost-effective solution" “Gravity Systems’ response time is immediate and they quickly solve whatever problem we are having. If we need new software or hardware, they thoroughly research it and always suggest the most cost-effective solution."

Kris Wattinger Onshore QCS

"excellent service" "Gravity Systems provides us with excellent service. They not only respond immediately to our requests, but give us great options to choose from for enhancing our network"

Michael Baselice Baselice & Associates, Inc.

"professional support"
“Working with the team at Gravity Systems relieves a lot of stress for our small business. Knowing that we have professional support from a team that can communicate effectively and keep our systems safe and efficient allows me to focus on my business. We have worked with Gravity for several years and look forward to many more...”

Cathy Holloway Garden Wheel Enterprises, LLC

My company has been contracting with Gravity Systems for 11 years to provide all of our IT services including server and workstation hardware support, application support and, now, phone service. I've been pleased to see their growth over this time period and have also noticed that there has been no fall-off in the quality of service. Their expertise has saved us numerous times and as a business owner I take a lot of comfort knowing that they've got our collective back. I would not hesitate to recommend them to anyone.

Dennis Mills

I have been a client of Gravity Systems for many years and have been pleased and impressed by the quality of their services. They provide backup for all my contacts and for my calendar which has been critical at certain times. In addition, they have fixed problems with my email, with transferring data to new devices, etc., all done quickly and remotely. I recommend them without hesitation.

Dusty Humes

We have used Gravity Systems for our small accounting firm for many years. They are quick to reply when we have any issue arise and are always available to troubleshoot any problems we are experiencing. Highly recommend their services!

Jessica DeWitt

I've worked with Gravity Systems on and off for many years. If you need people to resolve computer issues, you should contact them. They are timely, professional, and quick when identifying the problems and fixing them. I cannot say enough good things about Gravity!

Susan Gleason

Gravity Systems consistently goes above and beyond to provide exceptional customer service. I have used them for IT support for many years and my latest experience with Manny was more of the same professional service! Keeping cool while helping somebody through a possibly stressful situation takes a specific kind of dedicated employee and Gravity Systems consistently delivers!

Patrick Poel

These guys are beyond awesome. They go above & beyond to make sure your computer problems are solved! They bring solutions and integrity and smiles. And answer all questions with sincere kindness and understanding of frustration. Highly recommend calling them straight away and avoid raising your blood pressure!!!

Elaine Zuliani

"my data is safe and secure" "These guys are the real deal! I have used Gravity Systems for my business for about a year now and I have never been disappointed, as a matter of fact I'd go so far to say that regularly these guys far exceed my expectations. In the past I'd be nervous for things like a computer swap but with Gravity Systems it went flawlessly. I even use their on-line backup services so I know all my data is safe and secure. These guys know the answers and if they don't they find the answer. Great service!"

Debra Bailey Bailey Solutions

Feel Confident That Your Technology Works as It Should

Your business relies on technology, but building and maintaining an in-house IT team is costly and time-consuming. Many businesses face challenges hiring qualified IT staff.

That’s partially because 92% of jobs require IT expertise, yet 33% of the workforce lacks the skills you need to fulfill that 92%.

Gravity Systems provides the IT expertise your business needs to run smoothly. Our team offers troubleshooting, repairs, and systems planning without the burden of recruiting, training, or managing an internal IT department.

Outsourcing to us means you can stop worrying about IT staffing challenges and focus on achieving your business goals. Let us handle your technology, so it works exactly as it should.

Providing IT Outsourcing in Houston, TX Since 1997

Remote Software Access: Connect to a powerful server to run mission-critical software without needing a local server setup

Desktop Phone Installation: Add or replace desktop phones seamlessly with professional installation services.

Network Cable Services: Address cabling issues with troubleshooting, installation, and expansion tailored to your needs.

Workstation & Server Support: Get expert help with installation, relocation, or repair of workstations and servers.

QuickBooks Hosting: Use a full version of QuickBooks remotely without needing a dedicated server or long-term commitment.

Customized IT Outsourcing for Scalable Business Success

Optimize your IT infrastructure without overcommitting resources. Gravity Systems provides flexible, tailored IT outsourcing designed to scale with your business needs.

From daily IT management to long-term strategy, our experts handle everything while you focus on growth. Enjoy 24/7 monitoring, proactive issue resolution, and support for cloud services, cybersecurity, and more.

With no vendor lock-ins and month-to-month contracts, you gain agility, security, and cost predictability for sustainable success.

What are the biggest benefits of IT outsourcing?

Outsourcing IT services provides several key benefits for businesses. These benefits allow businesses to operate more efficiently and securely while aligning technology with their strategic objectives.

Here are some examples of what you have to look forward to!

It reduces operational expenses by minimizing the need for in-house infrastructure, hiring, and training IT staff.
By delegating IT tasks, you can focus on strategic goals while improving overall productivity.
Providers take responsibility for system reliability, backups, and disaster recovery, which helps you reduce operational risks.
Outsourcing gives you easy access to a pool of skilled professionals and the latest technology tools without additional costs.

Does Gravity Systems outsource IT staff from overseas?

Gravity Systems uses a mix of onshore and offshore staff. However, all of our staff are carefully selected, no matter where they are from.

Therefore, you’ll never have to worry about many of the common concerns business owners often have regarding offshore technicians. Everyone who we hire is English-fluent, secure, and vetted for their technical and customer service skills.

Both onshore and offshore IT technicians must meet our same high standards before we’re willing to trust them with your IT systems.

When is the right time for me to outsource my IT?

If your team is struggling to address complex IT needs or lacks specialized skills, outsourcing can give you access to experienced professionals and advanced tools.

If they’re not struggling, you can still benefit. Expanding operations or entering new markets often comes with increased IT demands. Outsourcing can support scalability without the need for significant upfront investments in new infrastructure or additional staffing.

Furthermore, if your industry has strict compliance needs, outsourcing to a provider with expertise in regulations can help ensure proper practices are in place.

What is the most commonly outsourced IT service?

The most commonly outsourced IT service is IT support. IT support leads the list because of its importance in day-to-day business operations and its relatively high demand across industries. No matter your size, or where you store your data, everyone will need IT assistance from time-to-time.

Also, good support technicians are hard to find, despite the demand for them. Not only is there a skill gap issue, many skilled professionals have far more options, now that global hiring is normalized. 86% of CIOs report heightened competition for qualified candidates since the start of the 2020s.

These reasons combined are why IT support is so commonly outsourced. If you need to outsource an IT support desk, Gravity Systems can help!

What are some of the biggest risks of IT outsourcing? How can I avoid them?

Outsourcing IT functions can reduce your direct oversight of operations, which might make it harder for you to manage performance or align internal processes. However, if you clearly define roles, responsibilities, and expectations in the contract, this will be much less of a problem.

Also, sharing sensitive data with a third-party vendor increases the risk of exposure to unauthorized access or compliance violations. That’s why it’s important to vet vendors thoroughly based on their cybersecurity practices. You may also want to ensure the contract includes clauses for liability in case of security incidents.

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