IT Network Support in Houston, Texas

Houston Computer Network Support Specialists

Houston IT Network Support Experts With 350+ Years Combined Experience

Why choose Gravity Systems for IT Network Support?

Enhance your IT network security by letting us implement 256-bit encryption – the same level used to protect top-secret government data.
Simplify remote work management using our powerful and user-friendly connectivity technology tools.
Set up an advanced Microsoft 365 environment with ease by letting us host your data on our infrastructure.
Connect multiple office locations to one centralized location without having to worry about security or performance.
Book your free consultation today to discover why over 538 other businesses count on our IT network services.

Gravity Systems has been handling our IT issues since 2009! The Gravity Team is extremely knowledgeable. They have taken us from two employees to twenty; handling all the growth in between. Gravity treats us like their only client when in fact, we are only a very small client of theirs. The personal customer service they provide is consistently excellent!

Tammy Green Accounting Manager - Kristynik Hardwood Flooring, Inc. Austin, Texas

"very knowledgeable" "Gravity Systems has exceeded all of our expectations. They are very knowledgeable in the field of computers. Before Gravity Systems, we used a local competitor who would just fix the problem. Gravity Systems will not only fix the problem but they will also play devil's advocate to fix potential problems. Their work is A++. Highly recommend.”

Matt Jackson The James Street Group

"the most cost-effective solution" “Gravity Systems’ response time is immediate and they quickly solve whatever problem we are having. If we need new software or hardware, they thoroughly research it and always suggest the most cost-effective solution."

Kris Wattinger Onshore QCS

"excellent service" "Gravity Systems provides us with excellent service. They not only respond immediately to our requests, but give us great options to choose from for enhancing our network"

Michael Baselice Baselice & Associates, Inc.

"professional support"
“Working with the team at Gravity Systems relieves a lot of stress for our small business. Knowing that we have professional support from a team that can communicate effectively and keep our systems safe and efficient allows me to focus on my business. We have worked with Gravity for several years and look forward to many more...”

Cathy Holloway Garden Wheel Enterprises, LLC

My company has been contracting with Gravity Systems for 11 years to provide all of our IT services including server and workstation hardware support, application support and, now, phone service. I've been pleased to see their growth over this time period and have also noticed that there has been no fall-off in the quality of service. Their expertise has saved us numerous times and as a business owner I take a lot of comfort knowing that they've got our collective back. I would not hesitate to recommend them to anyone.

Dennis Mills

I have been a client of Gravity Systems for many years and have been pleased and impressed by the quality of their services. They provide backup for all my contacts and for my calendar which has been critical at certain times. In addition, they have fixed problems with my email, with transferring data to new devices, etc., all done quickly and remotely. I recommend them without hesitation.

Dusty Humes

We have used Gravity Systems for our small accounting firm for many years. They are quick to reply when we have any issue arise and are always available to troubleshoot any problems we are experiencing. Highly recommend their services!

Jessica DeWitt

I've worked with Gravity Systems on and off for many years. If you need people to resolve computer issues, you should contact them. They are timely, professional, and quick when identifying the problems and fixing them. I cannot say enough good things about Gravity!

Susan Gleason

Gravity Systems consistently goes above and beyond to provide exceptional customer service. I have used them for IT support for many years and my latest experience with Manny was more of the same professional service! Keeping cool while helping somebody through a possibly stressful situation takes a specific kind of dedicated employee and Gravity Systems consistently delivers!

Patrick Poel

These guys are beyond awesome. They go above & beyond to make sure your computer problems are solved! They bring solutions and integrity and smiles. And answer all questions with sincere kindness and understanding of frustration. Highly recommend calling them straight away and avoid raising your blood pressure!!!

Elaine Zuliani

"my data is safe and secure" "These guys are the real deal! I have used Gravity Systems for my business for about a year now and I have never been disappointed, as a matter of fact I'd go so far to say that regularly these guys far exceed my expectations. In the past I'd be nervous for things like a computer swap but with Gravity Systems it went flawlessly. I even use their on-line backup services so I know all my data is safe and secure. These guys know the answers and if they don't they find the answer. Great service!"

Debra Bailey Bailey Solutions

Proactive Network Security

Networks remain highly vulnerable without constant oversight, and unnoticed issues can quickly lead to costly downtime and security risks. Case and point, 81% of ransomware attacks are enacted outside regular business hours.

That’s why you need someone who can provide 24/7 oversight.

Gravity Systems can do just that! Our team detects and resolves problems before they disrupt your business. This proactive approach keeps your systems secure and operational.

Tailored Design for Growth

Outdated or poorly planned networks slow operations and disrupt communication. Inefficient systems reduce productivity and negatively impact overall performance.

Gravity Systems can design and implement custom network architectures tailored to your business needs. Our solutions improve performance, security, and scalability.

These networks support smooth operations and prepare your systems for future growth.

Seamless Multi-Office Networks

Managing multiple offices across different locations complicates your network. Employees experience inconsistent access, which slows productivity and disrupts team communication.

Gravity Systems MPLS (multiprotocol label switching) solutions that connect your offices through a private, provider-managed network. Your team benefits from seamless connectivity, as our solution mimics the experience of a centralized office.

Simplify communication, increase efficiency, and improve collaboration for your multi-office setup.

Reliable, Organized Cabling

Disorganized cabling causes inefficiencies, makes troubleshooting difficult, and increases the risk of downtime. Poor cabling leads to slow data flow and reliability issues that impact your operations.

Gravity Systems delivers structured cabling solutions that create a reliable foundation for your network. Our installations improve connectivity, enable faster data transfers, and simplify system maintenance.

Your business gains a reliable infrastructure that supports current operations and future upgrades.

Optimized Domain Management

Issues with domain settings can make your website hard to find online. If customers can’t access your site, your business can lose revenue and trust.

Let Gravity Systems take care of your DNS services to keep your website running smoothly and visible to everyone. Our team sets up your domain name, connects it to tools like Google Workspace and Microsoft 365, and ensures everything works properly.

We’ll make sure your website stays accessible and ready for customers at all times.

Benefits of Our Houston IT Network Support

Remote Access Setup: A poorly set up remote access system can expose your data. Gravity Systems creates secure, easy-to-use access solutions for safe remote work on any device.

Global VPN Solutions: A VPN connects offices worldwide, enabling seamless collaboration. Gravity Systems builds secure central servers for effective team connectivity.

Simplified Phone Management: Simplify phone management with Gravity Systems’ advanced solutions. Enjoy features like auto-provisioning, intuitive voice menu setup, and remote voicemail access without needing a physical phone.

Seamless Software Integrations For Reliable Network Performance

Slow applications, frequent compatibility issues, and inefficiencies lead to lost productivity and increased downtime.

These challenges often stem from mismatched solutions or a lack of proper configuration.

Gravity Systems helps you choose, install, and configure software that meets your operational needs.

Our approach reduces compatibility problems and enhances system performance to support your business effectively.

We also resolve software-related network issues and provide updates to maintain efficiency and security. This support reduces compatibility conflicts and keeps your tools up-to-date with evolving technology.

Providing Professional IT Network Support in Houston Since 1997

Custom Network Options: Create networks with advanced firewalls and multi-provider internet backup for uninterrupted access.

Efficient Network Setup: Build local area networks using high-performance routers, servers, and software to improve productivity.

Internet Failover Solutions: Reduce downtime with automatic internet failover systems that switch providers when needed so you stay connected.

System Support Services: Install and maintain Windows Servers, Novell Netware, and other network operating systems with expert help.

Firewall Protection: Protect your data with enterprise-grade firewalls designed to block intrusions and operate around the clock.

How is IT network support different from regular IT support?

IT network support specifically focuses on maintaining, troubleshooting, and optimizing the infrastructure that connects devices within an organization. Regular IT support has a broader scope. It addresses general IT needs such as device management, software installation, and user support.

An IT network support team concentrates on network components such as routers, switches, firewalls, and wireless systems. By comparison, a regular IT support technician encompasses end-user devices, software applications, and IT services.

Please explain how MPLS works.

Multiprotocol label switching (MPLS) assigns a label to each data packet at the entry point of the MPLS network (known as the ingress router). This label is a short, fixed-length identifier that determines how the packet will be handled as it travels through the network.

The label contains information about the packet's forwarding equivalence class (FEC), which groups packets that share the same routing path and treatment requirements. This approach streamlines routing by eliminating the need for complex IP header lookups, which makes data transfers faster.

Should I choose a LAN or a WAN for my business?

Local area networks (LANs) are designed for connecting devices within a limited area like an office, building, or campus. So, if your business operates in a single location, a LAN is best for high-speed connectivity across local devices.

Wide area networks (WANs) are ideal for connecting offices, data centers, or branches across cities, states, or even countries. If you require access to cloud services or external networks, WANs provide connectivity to the internet or external servers.

In a nutshell, if your business is small and operates in a single location, a LAN is sufficient. For larger businesses with distributed teams or locations, a WAN is a better fit. Many businesses also use a combination of both, with a LAN for local operations and a WAN for broader connectivity.

Can IT network support services help with unstable connections during video calls?

Our IT network support services can help resolve unstable connections during video calls. We can identify issues like low bandwidth, signal interference, or outdated equipment. Once we detect the problem, we can help you apply solutions such as prioritizing video traffic, optimizing Wi-Fi coverage, or recommending hardware upgrades.

We can also monitor your IT network in real time and work with your internet provider if needed to improve call reliability if needed.

If this is a common issue at your business, count on us!

How do I determine if my business IT network needs an upgrade?

To determine if your business IT network needs an upgrade, look for signs such as frequent downtime, slow speeds, or complaints about connectivity.

Generally, it’s best to upgrade your IT network infrastructure at least once every 5 years. Although, this timeline may be subject to change depending on what you use and how you use it.

Security is another key factor. Networks lacking modern protocols like WPA3 or advanced features such as intrusion prevention and VPNs may leave your business vulnerable.

IT Network Support in Houston, Texas

Trusted By

Houston Computer Network Support Specialists

Request a Quote for our IT Network Support in Houston, Texas

How We’ve Already Provided IT Network Support in Houston

Why Our Houston IT Network Support Team Stands Out

24/7

19.4 Sec.

99.5%

Gravity Systems