close-icon
Managed IT Services in Houston

Managed IT Services in Houston

Tailored, proactive IT solutions designed to optimize business performance, minimize downtime, and enhance productivity.

Trusted By

logo1
logo2
logo3
logo4
logo5
logo6
logo21
logo8
logo9
logo10
logo11
logo12
logo13
logo14
logo15
logo16
logo18
logo19
logo20
logo29

Houston Managed IT Services

Providing Managed IT Services in Houston, TX Since 1997

Why choose Gravity Systems for Managed IT?

  • Enjoy tailored IT support and predictable costs for maintenance, projects, and assistance.
  • Access rapid IT solutions to minimize downtime and quickly restore operations when unexpected issues arise.
  • Get the help you need whenever you need it by choosing our 24/7/365 helpdesk service option.
  • Simplify Microsoft 365 management with backup, anti-spam, licensing, migrations, and ongoing expert support.
  • Leverage dedicated servers for reliable hosting, seamless collaboration, shared tools, and call routing.

Request a Quote For Our Managed IT Services in Houston

Gravity Blog Images (10)-jpg

How Our Houston Managed Services Already Help

Gravity Systems has been handling our IT issues since 2009! The Gravity Team is extremely knowledgeable. They have taken us from two employees to twenty; handling all the growth in between. Gravity treats us like their only client when in fact, we are only a very small client of theirs. The personal customer service they provide is consistently excellent!
Tammy Green Accounting Manager - Kristynik Hardwood Flooring, Inc. Austin, Texas
"very knowledgeable" "Gravity Systems has exceeded all of our expectations. They are very knowledgeable in the field of computers. Before Gravity Systems, we used a local competitor who would just fix the problem. Gravity Systems will not only fix the problem but they will also play devil's advocate to fix potential problems. Their work is A++. Highly recommend.”
Matt Jackson The James Street Group
"the most cost-effective solution" “Gravity Systems’ response time is immediate and they quickly solve whatever problem we are having. If we need new software or hardware, they thoroughly research it and always suggest the most cost-effective solution."
Kris Wattinger Onshore QCS
"excellent service" "Gravity Systems provides us with excellent service. They not only respond immediately to our requests, but give us great options to choose from for enhancing our network"
Michael Baselice Baselice & Associates, Inc.
"professional support"

Working with the team at Gravity Systems relieves a lot of stress for our small business. Knowing that we have professional support from a team that can communicate effectively and keep our systems safe and efficient allows me to focus on my business. We have worked with Gravity for several years and look forward to many more...”

Cathy Holloway Garden Wheel Enterprises, LLC
My company has been contracting with Gravity Systems for 11 years to provide all of our IT services including server and workstation hardware support, application support and, now, phone service. I've been pleased to see their growth over this time period and have also noticed that there has been no fall-off in the quality of service. Their expertise has saved us numerous times and as a business owner I take a lot of comfort knowing that they've got our collective back. I would not hesitate to recommend them to anyone.
Dennis Mills
I have been a client of Gravity Systems for many years and have been pleased and impressed by the quality of their services. They provide backup for all my contacts and for my calendar which has been critical at certain times. In addition, they have fixed problems with my email, with transferring data to new devices, etc., all done quickly and remotely. I recommend them without hesitation.
Dusty Humes
We have used Gravity Systems for our small accounting firm for many years. They are quick to reply when we have any issue arise and are always available to troubleshoot any problems we are experiencing. Highly recommend their services!
Jessica DeWitt
I've worked with Gravity Systems on and off for many years. If you need people to resolve computer issues, you should contact them. They are timely, professional, and quick when identifying the problems and fixing them. I cannot say enough good things about Gravity!
Susan Gleason
Gravity Systems consistently goes above and beyond to provide exceptional customer service. I have used them for IT support for many years and my latest experience with Manny was more of the same professional service! Keeping cool while helping somebody through a possibly stressful situation takes a specific kind of dedicated employee and Gravity Systems consistently delivers!
Patrick Poel
These guys are beyond awesome. They go above & beyond to make sure your computer problems are solved! They bring solutions and integrity and smiles. And answer all questions with sincere kindness and understanding of frustration. Highly recommend calling them straight away and avoid raising your blood pressure!!!
Elaine Zuliani
"my data is safe and secure" "These guys are the real deal! I have used Gravity Systems for my business for about a year now and I have never been disappointed, as a matter of fact I'd go so far to say that regularly these guys far exceed my expectations. In the past I'd be nervous for things like a computer swap but with Gravity Systems it went flawlessly. I even use their on-line backup services so I know all my data is safe and secure. These guys know the answers and if they don't they find the answer. Great service!"
Debra Bailey Bailey Solutions

Why Do Our Managed IT Services in Houston Stand Out?

350+
Years of combined technology experience across our IT teams.
99.5%
Average client satisfaction rating across 538+ different clients.
19.4 Sec.
Average response time from our 24/7 IT support technicians.
Gravity Systems

Houston Managed IT Service Provider

5535 Memorial Dr Ste F #612
Houston, TX 77007
United States

Our Featured Managed IT Services in Houston

Reliable Fully Managed IT Support

Feel confident knowing IT experts are managing your systems and ensuring they operate smoothly, even if you don’t have an in-house IT department.

Flexible Co-Managed IT Solutions

Free up your internal IT team by outsourcing specific tasks to our experts, allowing your staff to focus on higher-priority, strategic projects.

Efficient IT Support Services

Let us handle day-to-day troubleshooting and technical support to keep your systems running efficiently while giving your team more time to innovate.

Advanced Cybersecurity Solutions

Safeguard sensitive business data with government-grade 256-bit AES encryption, advanced access controls, and proactive threat detection measures.

Strategic IT Consulting Services

We design and upgrade IT systems tailored to your unique business workflows, ensuring compatibility with your applications, devices, and goals.

Secure and Scalable Cloud Services

Set up secure cloud environments with controlled access, allowing the right users to access specific resources while keeping sensitive data safe.

Comprehensive Disaster Recovery

Minimize downtime and data loss with automated backups and fast recovery solutions built into your secure, off-site storage and cloud environment.

Proactive Network Monitoring

Proactively detect and resolve potential threats, performance bottlenecks, or vulnerabilities to ensure your network operates smoothly and securely.

Streamlined IT Ticket Management

Streamline issue tracking with our ticketing system, assign tasks efficiently, and ensure your team gets backup support during vacations or sick days.

Benefits of Choosing Our Houston Managed Services

Houston Managed IT Services

Real-Time IT Support for Immediate Issue Resolution

Real-Time IT Support: Many MSPs have multi-day response periods, but we prioritize immediate assistance to minimize your wait time. Our focus is engaging with you directly to address your needs without delay.

Dedicated IT Teams: All of our clients work with a dedicated team of IT professionals. This includes support technicians and project managers who take the time to understand your business and systems.

Strategic IT Sourcing: We handle sourcing and ordering hardware, software, and services for our clients. We do not charge additional fees for the administration time or labor involved.

Enjoy a Bird’s Eye View of Your Entire IT Network

Managing your IT network without full visibility across your IT assets could leave critical vulnerabilities unchecked. Studies show that 60% of data breach victims were breached through an undetected vulnerability.

Gravity Systems provides you with complete visibility into your IT environment.

By monitoring your systems, we help you identify and address vulnerabilities before they become threats. Our team ensures you stay updated with software, hardware, and network upgrades.

With regular monitoring and proactive care, you reduce risks and avoid costly downtime. Don’t let hidden gaps compromise your business. Contact us today and let us keep your IT systems running smoothly.

Houston Managed Services

Houston Managed IT Services For Your Business

Get Strategic IT Sourcing Without Extra Administrative Costs
Houston Managed IT Service

26+ Years of Reliable Houston Managed IT Services

Custom Support: We handle specialized, industry-specific systems to ensure smooth functionality through expert assistance.

Remote Access: Access servers and desktops from home or mobile devices with our secure, web-enabled technology solutions.

Third-Party Integrations: Collaborate with developers and vendors to leverage effective IT solutions without added hassle.

Mobile Connectivity: Securely connect to systems via your smartphone, laptop, or other devices to stay productive on the go.

Free Consultation: Assess your needs and ask us questions during a no-strings-attached consultation for tailored IT solutions.

Proactive Managed IT Services for Business Growth

Enhance productivity and protect your business with proactive IT solutions tailored to your unique needs.

Our managed services include 24/7 system monitoring, security updates, and real-time issue resolution to prevent downtime before it affects your operations.

With a dedicated team, strategic consulting, and custom IT solutions, we handle everything from routine maintenance to complex projects.

Gain peace of mind with predictable costs and scalable support designed to help your business grow.

Houston Managed IT Services

FAQs About Our Houston Managed Services

How much do your managed IT services cost?

The cost of Gravity Systems’ managed IT services depends on your company’s size and needs. Contact us for a tailored quote that ensures you only pay for what you need. We offer flexible options, including prepaid time blocks, monitoring services with additional support, fixed monthly plans with unlimited helpdesk access, and custom monthly plans. Let us know your preferences, and we’ll recommend the best solution to meet your IT goals efficiently.

Are managed IT services worth it for small or medium-sized businesses?

Managed IT services are valuable for SMBs, offering professional IT support and strategic expertise often difficult to achieve with limited resources. Even if your business has a fully staffed IT department, outsourcing can still help by supplementing your team during peak periods or freeing them to focus on high-priority projects. With flexible solutions, we tailor our services to meet your needs, ensuring you get the most out of your IT infrastructure while optimizing productivity.

What are the risks of using managed IT services?

Managed IT services offer many benefits, but understanding potential risks is crucial. Costs may increase due to unexpected needs or scope changes, so reviewing service level agreements (SLAs) carefully is key. Partnering with an external provider also involves granting access to sensitive data, making strong cybersecurity measures and compliance essential. Fortunately, these risks can be mitigated with proper planning and by choosing a trusted MSP with proven security practices and clearly defined service terms.

How can I keep my business technology up to date?

To keep your business technology current, create a strategic IT plan that aligns upgrades with your goals and considers emerging trends to stay competitive. Partnering with a managed IT services provider can offer expert guidance, proactive monitoring, and access to advanced tools. The right MSP will provide IT consultants to help you craft a clear technology strategy, ensuring you know what to update and when, while maximizing efficiency and minimizing risks.

How do I know if my business needs outsourced IT support?

If your team struggles with complex IT challenges, outsourcing provides access to specialists with broad expertise. But that’s not the only benefit. As your business grows or experiences fluctuating IT demands, outsourced IT support can scale services to fit your needs without the expense of hiring new staff. You can supplement your existing team during peak periods and scale down when demand decreases, ensuring flexible, cost-effective IT support year-round.