On-site staffing: Your Ideal IT Solution?

Recently we blogged about the value of off-site IT support for businesses. There's certainly something magically appealing about having your issues fixed over the phone over even through remote server access by our Austin IT tech support experts. But there's also something to be said for good old hands-on, in-person care. That's why, under certain circumstances, you should keep the option of on-site staffing very much on the table.

Why would you need on-site IT staffing your business – and how much of it would you need? Well, there will always be specific issues such as hardware installation, inspection and replacement that simply can't be achieved remotely. If you have lots of sensitive hardware that requires regular tweaking and checking, then on-site IT staffing starts to make good sense. If your own team isn't all that IT-savvy, then it may be better to have our Austin IT support team on hand to fix problems directly instead of talking through the problems and solutions over the phone.

Maybe you don't have either the need or the budget to bring in an IT expert on a full-time basis. Well, that's fine, because you don't have to. Gravity Systems makes on-site staffing available in little chunks of, say, 2 to 6 hours per week, which is more than enough for many small businesses. Our Austin tech support specialists can get a ton of great work done even in that short period. Meanwhile, you're getting the maximum bang for the buck by purchasing all the in-person tech support you need – and none that you don't.

If you're ready to supplement your current IT solutions with a few weekly hours of on-site staffing, contact us today to learn more about it. When trouble strikes, there's nothing more comforting than seeing your tech's smiling face!