Once upon a time, hitting the road meant leaving your business behind. Thanks to the modern proliferation of mobile devices, convenient data storage, cloud computing and high-speed Wi-Fi, you can travel and get your work done simultaneously and effectively. But what happens when something goes wrong out there? That's when you'll be happy you have the Austin IT managed services team at Gravity Systems providing remote networking and technical support services.
The first thing you want to figure out is how you want to access your organization's network. Cloud computing over a VPN is fine for accessing routine common files and applications, especially if you need to maintain a collaborative platform. But if you need to drive large or older database applications or work with enormous files in real time, then you'll want a remote desktop setup instead of a VPN. The remote desktop actually lets you manipulate data remotely on a specific workstation in the office – it's “the next best thing to being there.”
If your laptop or tablet tries to sabotage your efforts to work on the road, you've a friend here at Gravity Systems. We can access your device remotely, troubleshoot it to find the source of the trouble. If you're beleaguered by a software incompatibility or firmware issue, we may be able to fix the problem right then and there. Even if it looks like your hardware is failing, we can advise you on your best strategy to get up and running again and/or steer you toward one of your regional vendor partners for prompt repairs.
Working from the road is a breeze when you've got Gravity Systems serving as your IT “pit crew.” We can even help you choose the best laptop or other mobile devices for your business travel needs. Have a great trip!
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